Get in Touch
Our dedicated team assists with orders, product questions, authenticity, and partnerships. Average response time under 12 hours.
Send us a messageHead Office
Ghori Trading LLC
2003, One By Omniyat
Business Bay, Dubai, UAE
Phone
+971 800 44674
Toll-free within UAE
Working Hours
Mon – Sat 9AM – 7PM GST
Sunday closed
Our Support Standards
Global Coverage
Support in English & Arabic across 90+ countries.
Fast Response
Average reply time under 12 hours, 7 days a week.
Order Assistance
Tracking, delivery, customs & re-ship support.
Authenticity Desk
Verify holograms, scratch codes & sellers in minutes.
Wholesale Team
Direct line to our distribution & partnerships desk.
WhatsApp Concierge
Instant chat with a human agent, not a bot.
Reach the Right Desk
Skip the routing — write directly to the team best suited to your request.
Authenticity & Anti-Counterfeit
Report a fake seller, verify a code, submit a marketplace listing.
[email protected]We would love to hear from you.
Whether it is a question about our products, help tracking an order, or a distribution opportunity — fill the form and our team will reply within 24 hours.
- — Product, order and authenticity support
- — Replies during published support hours
- — Every message reviewed by our support team
Dubai Headquarters
Ghori Trading LLC operates from Business Bay, Dubai — the strategic bridge between our Bangkok manufacturing partner and our 90+ international markets.
Ghori Trading LLCOffice 2003, One By Omniyat
Business Bay, Dubai
United Arab EmiratesOpen in Google Maps →
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Before you write to us
How fast will I hear back?
Our customer team responds within 24 hours, with an average of under 12 hours. WhatsApp is typically fastest during Dubai business hours.
How do I confirm my Neo Hair Lotion is authentic?
Every authorised bottle carries a 3D holographic seal, a white nozzle, and a unique verification code. Enter it on our /verify page or send it to [email protected].
Do you ship worldwide?
Yes. We ship to 90+ countries from our Dubai and Bangkok fulfilment hubs. Duties and taxes are calculated at checkout where applicable.
I want to sell Neo Hair Lotion in my country — who do I talk to?
Write to [email protected] with your market, expected volume, and existing retail footprint. Our distribution desk replies within two business days.